Fluxe Support

Fluxe reconnects factory-reset Wemo devices to your Wi-Fi so they work with HomeKit, Alexa, or Google Home again.

Get help or send feedback

Email us directly and we'll get back to you:

Device won't enter setup mode — hold the device's reset button until the light blinks blue, per the manufacturer's factory-reset instructions for your specific model.
Setup fails or times out — make sure you're on a 2.4 GHz Wi-Fi network (Wemo devices don't support 5 GHz), and that your phone stays near the device during setup.
Device not found after setup — open Settings in the app and use "Export Latest Log," then attach it to a support email so we can diagnose the specific failure.